Our Refresh Noosa program has been kicking goals with accommodation managers having great success in refreshing their resorts, and our Refresh accommodation forums helping managers talk to their owners about updating their properties – Noosaville, we’re coming to you next!
Owen and Deb from Noosa Place Resort (pictured) share their success in talking to their owners and Body Corp to improve the product offering at the resort. They are seeing increased occupancy and rates, and have plenty of happy returning guests. Read their story:
"After taking over Noosa Place Resort in November 2017 we took a few months to find our feet and spent a lot of time touching base with all our owners. We found that the apartments all needed to be taken to the next level, even if just in a small way, however it took us around 9 months to a year to gain that confidence to approach them and tell them that they HAD to do something!
"We did find it really helped having the Shoosh team join us in approaching the owners with appraisals, and the before and after images of what their apartments had the potential to look like. This was a professional way of presenting to them where their apartments were lacking, and they trusted us to move forward with the updates.
"We have had big wins with quite a few apartments and have done several mini updates with shutters, new furniture, bedroom makeovers, and nearly every owner is onboard for an update in some degree. We are very conscious of our owners’ budgets, we don’t get the big Hastings Street rates here in Noosaville, so we do have to walk the fine line of not asking for too much too soon.
"We have also replaced the old pool fence and the results are fantastic!"
Ocean Breeze Resort is now rolling out a trial in several room categories of our refillable guest amenities that will help stop 2 million mini plastic bottles from going to landfill.
Enjoy the $$ savings that we know will come when you move away from single-use minis to refillables!
Culgoa Point Beach Resort will save over $1500 a year now they have moved to the refillable option.
Just email firstname.lastname@example.org and make a time to chat about the way refillables could work at your property, large or small. The prices and orders forms for Noosa Natural Earth products are also available in the Members Toolkit Refresh Resources section. Orders can be mailed to email@example.com
Our Refresh Noosa forums for accommodation managers are a chance to talk with your peers about the success and struggles associated with refreshing your properties. Come along to our next get-together on Tuesday 29 October in Noosaville, co-hosted by Noosa Place and Offshore Noosa.
These informal, informative two-hour events are designed so accommodation managers can talk about how best to engage owners and achieve a world-class Noosa standard accommodation offering.
Yummy nibbles, interesting chat and drinks provided. If you are a Noosaville accommodation manager and are interested in hearing how we can help you refresh your property, please email firstname.lastname@example.org